By using our Service or accessing our Site, you agree to be bound by these Terms of Service.

1. SERVICE OVERVIEW
DataQuantics provides business intelligence and data reporting software services ("Service") exclusively to business entities through our website located at https://www.dataquantics.io ("Site"). DataQuantics is a brand of Messenger Marketing Experts Limited, a Hong Kong limited company.

2. SUBSCRIPTION AND BILLING
2.1 Subscription Fees: All subscription fees are charged automatically according to your selected billing cycle (monthly or annually).

2.2 Payment Authorization: By subscribing, you authorize DataQuantics to charge your designated payment method for all applicable fees.

2.3 Billing Responsibility: You are responsible for monitoring charges on your payment method and maintaining current billing information.

3. NO REFUND POLICY
3.1 All Fees Non-Refundable: All fees paid for DataQuantics services are strictly non-refundable, including but not limited to monthly subscription fees, annual subscription fees, setup fees, premium feature charges, and any additional service charges.

3.2 Business-to-Business Services: DataQuantics provides services exclusively to business entities. This no-refund policy applies to all commercial subscribers and is not subject to consumer protection regulations.

3.3 Service Availability Basis: All fees are charged for making our services available to you throughout your subscription period, regardless of actual usage. Non-usage of available services does not constitute grounds for refund.

3.4 Subscription Management Responsibility: You are responsible for:

Monitoring your billing statements and subscription charges

Contacting support immediately with questions about charges

Requesting cancellation before your next billing cycle

Maintaining current contact information for service communications

4. CANCELLATION
4.1 Cancellation Process: Subscriptions may be cancelled by emailing support@dataquantics.io before your next billing cycle.

4.2 No Partial Refunds: No refunds will be issued for partial months or unused service periods. Service access continues until the end of your current billing period.

4.3 Welcome Communications: All subscribers receive welcome emails with login credentials and support contact information. Failure to retain or locate welcome communications does not constitute grounds for refund.

5. EXCEPTIONAL CIRCUMSTANCES
DataQuantics reserves sole discretion to consider refund requests only in cases of:

Documented technical failures preventing service access for more than 72 consecutive hours

Billing errors caused by DataQuantics systems

Any such considerations are purely discretionary and do not establish precedent.

6. ACCEPTABLE USE POLICY
6.1 Intellectual Property
You may not use the Service or Site in any manner that would result in an infringement, dilution, misappropriation, or other violation of any intellectual property or proprietary rights of others, including but not limited to copyrights and rights arising from patents, trademarks, and trade secrets.

6.2 Harmful Content
You may not use the Service or Site to transmit, store, display, distribute, or otherwise make available content or technology that may damage, interfere with, surreptitiously intercept, or expropriate any system, program, or data, including without limitation viruses, Trojan horses, bots, worms, scripting exploits, time bombs, or other malicious code.

6.3 No Framing or Scraping
You may not frame or mirror the Site without DataQuantics' express prior written consent. You may not use any robot, spider, site search/retrieval application, or other manual or automatic device to retrieve, index, "scrape," "data mine," or in any way gather any messages, text, files, images, photos, video, sounds, profiles, works of authorship, or any other content from the Service or Site or reproduce or circumvent the navigational structure or presentation of the Service or Site without DataQuantics' express prior written consent.

6.4 Support and Unsolicited Messages
You may not use the Service or Site to transmit unsolicited support messages or other messages, including without limitation unsolicited bulk support messages ("spam"), or support messages that are excessive and/or intended to harass or annoy others.

6.5 System Security
You may not use the Service or Site to violate the security or integrity of any network, computer, or communications system, software application, or computing device, including without limitation by attempting to probe, scan, test vulnerabilities, breach security measures, access systems without authorization, or engage in any other unauthorized activities.

6.6 Privacy
You may not use the Service or Site to violate the privacy or confidentiality of others, including by transmitting, storing, displaying, distributing, or otherwise making available others' private or confidential information without authorization.

6.7 No High-Risk Use
You may not use the Service in any situation where failure or fault of the Service could lead to death or serious bodily injury of any person, or to physical or environmental damage.

7. USER RESPONSIBILITIES
7.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

7.2 End User Violations: You are responsible for violations of these Terms by anyone using the Service or Site with your permission or using your account on an unauthorized basis.

7.3 Chargeback Policy: Initiating chargeback requests may result in immediate service termination and collection actions.

8. MONITORING AND ENFORCEMENT
DataQuantics reserves the right, but does not assume the obligation, to investigate any violation of these Terms or misuse of the Service or Site. DataQuantics may edit, refuse to post, or remove any material that violates these Terms and may report suspected illegal activities to appropriate authorities.

9. LIMITATION OF LIABILITY
9.1 Service "As Is": The Service is provided "as is" without warranties of any kind.

9.2 Business Use: You acknowledge this is a business service not subject to consumer protection laws.

10. GOVERNING LAW
These Terms are governed by the laws of Hong Kong Special Administrative Region, without regard to conflict of law principles.

11. MODIFICATIONS
DataQuantics may modify these Terms at any time by posting a revised version on the Site. By continuing to use the Service after changes are posted, you agree to the modified Terms.

12. CONTACT INFORMATION
For questions about these Terms or to report violations, contact: support@dataquantics.io

By subscribing to DataQuantics services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including our strict No Refund Policy.

no refund